Customer Review

9 of 11 people found the following review helpful
3.0 out of 5 stars Canon Pixma MG5550, 1 April 2014
This review is from: Canon PIXMA MG5550 3in1 AIO (Personal Computers)
I bought this to replace a Kodak printer which died. Whilst the Kodak printer was easy to set up, I found this one to be frustratingly complex; the quick-start guide (of which there were 3 copies in the box!) was hard to follow and it was easy to leave steps out. Loading the disk which is supplied result in an large amount of what is basically rubbish being installed. I am happy to say that after 4 days of trying, I can print via a USB cable, but wifi printing remains a mystery. Yes, I have investigated the online manual, but as I don't have a Ph.D. in waffle, it is no help whatsoever.
In the printer's favour, the print quality is good and replacement non-Canon branded ink cartridges, of which there are 5, are cheap enough to bring a smile to this Yorkshireman's face!
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Showing 1-1 of 1 posts in this discussion
Initial post: 22 Jul 2014 12:40:11 BDT
Last edited by the author on 22 Jul 2014 14:29:21 BDT
brychan says:
Thank you very much for your review. I agree about the complexity. Some of it just seems there to impress geeks! As a middle aged user I would love to see a few old style manual controls on the machine itself,which would allow me to get at the cartridges when I want and cancel a printing job quickly without having to click through menus and wait for the printer to stop churning over. But that's another story!! My old stand-a-lone printer and scanner were so much simpler. I actually had to dispose of the latter (even though it was in gwo) because the drivers were incompatible with Windows Vista! (Oh well,to be philosophical,there isn't much room here,anyway!!) The wi-fi is a pain! Luckily I don't need to use it here! Apart from the general sloth of the printer the biggest pain of all is the paper feeder. The printer keeps telling me it's empty so I have to pull it out and push it back in again! Scouring the internet and the Canon website,plus re-installation hasn't helped. I could take it back to the store of course,but I haven't got a car and I would be left,albeit temporarily,without a printer or scanner! On the plus side,as you observe,the quality of the prints and scanned photos/documents,when the machine finally come up trumps is very good indeed! I get compatible inks from a seller here with very high ratings. Cheap,but not the cheapest. They despatch very promptly and the cartridges,when they arrive,fit through my letterbox and are very well packed. So far I have had no problems!

One other point I would like to bring up which doesn't actually apply to this printer....at least not yet,anyway! After I had been using my old Canon printer for about two years an on-screen notification appeared telling me that the waste ink tank was full! If I wished to continue printing I could print a few more sheets and then the printer would be completely disabled. I did....the same notification appeared and the printer was disabled,as per warning! The result...a useless lump of junk! Apparently,over a period of time,especially if you print allot,the waste tank fills up with ink. This happens whenever the printer runs cleaning cycles or you run a cleaning cycle yourself! The ink obviously has to go somewhere and it goes into this 'tank'! When it is full the notification appears and the printer is soon disabled in the manner described here. You can't print anything at all! Your only option is to take your printer to a dealer to have the waste tank cleaned out,or do the job yourself,which judging from my 'research' is a painstaking and messy job! I hate fiddling around with the insides of equipment and chickened out!! This affects all Canon machines,apparently,so,if you didn't know about this,you have been warned!! If you don't print that much and try and avoid Deep cleaning cycles',which obviusly use the most ink,it shouldn't affect you for some time,and the printer may even wear out or break down long before the 'tank' ever gets that full. Either way,it is a good idea to bear this in mind whenever you click on the cleaning tab!
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