Customer Review

39 of 43 people found the following review helpful
1.0 out of 5 stars Don't buy, 8 April 2014
Verified Purchase(What is this?)
The cd came in just a Jiffy Bag - no other documents.
I went on the web to download a programme that reveals the embedded code. When I entered this, Microsoft said there was problem with this registration.
Now call me suspicious, but having now read other peoples' comments re cut-price OEM disks, I could be lead to believe that this code was already registered.
Not al all pleased. I have emailed the company but no response yet.
I reckon the best thing is for me to contact Amazon & raise a dispute.
Problems like this should not happen.
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Tracked by 2 customers

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Showing 1-3 of 3 posts in this discussion
Initial post: 21 May 2014 21:38:48 BDT
Andy, did your dispute get resolved? What did you end up using instead? (thanks)

Posted on 16 Jun 2014 10:47:05 BDT
Last edited by the author on 27 Aug 2014 11:03:34 BDT
Charlie-CJ says:
Hi Andy (and Nelson). You don't say what you received in terms of Windows install disk or who you got it from, but via this listing I got the authentic Windows 7 Professional 64 bit `MAR Refurbished' install DVD from Stop_Computers fulfilled by Amazon (for £58 in June 2014) and I received a Microsoft hologramed Windows 7 64-bit Professional install DVD along with the Certificate of Authenticity (COA) label for sticking on the PC case stating the Microsoft Windows registration code. I've posted photos of my Stop_Computers supplied install DVD/COA label under customer images. I didn't get the OEM 'Dell install disk' also shown under product images (manufacturer specific OEM disks may be slightly modified to recognise the manufacturer's own motherboards, which can complicate Windows installation on other systems and telephone support activation may be required, whereas the Microsoft 'MAR' install disk is designed to be universal for all Windows 7 compatible laptops and PCs). Before buying a Windows 7 install disk always run the 'Windows 7 Upgrade Advisor' available as an download from Microsoft to check that your old Windows XP PC's hardware & software is fully compatible with Windows 7 64-bit (and Windows 7 32-bit).

Once installed, my MAR copy of Windows 7 64-bit activated automatically on-line, saving the hassle of any phone calls to Microsoft support for activation. My Windows 7 64-bit Professional MAR install DVD didn't require the old Windows XP Pro licence code to install and activate on-line. This MAR Windows Install DVD is what you should have received as the listing says `MAR refurbished licence'. This type of Windows 7 licence is intended for upgrading old PCs (ie. for refurbishing them and selling on - although Microsoft don't actually define how 'old' the PC has be). Sounds like the COA label got separated from your install disk, and without the licence code on the COA label, the Windows 7 install can't be activated.

Once installed & activated the Windows MAR licence is fully bonded to the PCs motherboard and probably can't be transferred if the PC motherboard fails, although if you refit a motherboard of the same make and model number it will work. Being fulfilled by Amazon via Stop_Computers you have better customer support from Amazon should things go wrong, and my install DVD arrived overnight as I subscribe to Amazon prime. Hope you got the problem sorted out Andy.

In reply to an earlier post on 28 Aug 2014 10:21:29 BDT
Wayne H. says:
I've bought two of these in the last month and both worked as they should. I had to activate the first one by freephone, but that is not uncommon. I have had to do this with retail versions in the past, especially if installing a new HDD. I sometimes wonder if the purchaser's lack of experience, is partly to blame as these are not retail versions, however as I have said before in previous reviews, take your time, research it if you're not sure and don't buy them off e-bay. Lastly as said above, there are many vendors selling this software on here, buy it from a UK vendor!
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Location: North Wales, UK.

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