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Customer Review

103 of 109 people found the following review helpful
5.0 out of 5 stars DeLonghi EC330S, 10 Jan. 2009
This review is from: De'Longhi EC330S Machine (Kitchen & Home)
I got this for Christmas and have used it every day since. The first espresso and cappuccino I made were well nigh perfect. Then I got complacent and started to make mistakes which resulted in many disasters before I learned to follow the instructions to the letter and now both espressos and cappuccinos are consistently good and getting better all the time.

I chose this model (which my wife then bought me) due to it being top of the list of Best Buys in the recent Which? report which has been mentioned by another reviewer. I certainly do not regret the choice - espressos have a good stable crema and the frother works like a dream quickly heating the milk and producing lots of very stable froth. Sure the pump is a little noisy but so what as it's only on for a few seconds. The vibration is certainly there but not enough to to move either espresso or cappuccino cups as others have found. Also yes, the stainless parts of the machine do mark quite easily but a quick wipe with a damp cloth soon sort that out.

The manual is a little vague in places, especially for using pods and also refitting the steam nozzle after cleaning. When using pods it's essential that the paper border surrounding the pod is away from the filter seal - if not the filter holder will leak. When refitting the steam nozzle the offset portion of the nozzle should be toward the front or the nozzle shroud cannot be reseated properly. Despite these minor shortcomings I give this very good value machine 5 stars with no hesitation.

Having now used this machine for over 6 months I can still say it makes superb coffee but one niggle has become apparent which is a little annoying. When preparing frothed milk for only one (large) cappuccino it takes at least 2 if not 3 steam cycles to adequately heat up the milk in the frothing jug. In such a compact, and inexpensive, espresso machine you can't really expect a huge steam reservoir but a slightly larger steam capacity would have been appreciated. Still 5 stars though.
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Showing 1-2 of 2 posts in this discussion
Initial post: 10 Aug 2009 18:55:24 BDT
Lost Mollusc says:
I found that using a small metal jug saved on the steam cycles (metal be a better conductor of heat etc etc ;-) )

Posted on 14 Dec 2011 14:24:45 GMT
Webuckley says:
the coffee is great, but mine broke two days after warranty finished, so went into bin,
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