7 of 7 people found the following review helpful
From ghastly to great...,
Verified Purchase(What is this?)
This review is from: NEW-EARBUDi Clips on and off Your Apple iPhone 5® or iPod® EarPods - Finally, Earbuds Stay in Your Ears ! (Electronics)
I wrote review slating this product as it arrived cracked in the packaging, and I had seen several reviews saying the quality was poor. I returned it and lo and behold, had email follow up from the supplier immediately saying they were sending a replacement from a newly manufactured batch (there was a known default in the plastic), from the US. They duly arrived, with a spare set of clips and are perfect. Great product, and great follow up service. I only wish they could get Amazon to ditch the faulty batch, as they are going to have a whole lot more unhappy customers.