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Customer Review

48 of 52 people found the following review helpful
1.0 out of 5 stars Great camera let down by terrible reliability, 21 July 2011
By 
This review is from: Kodak PlaySport Zx5 Full HD 1080P, Waterproof, Dustproof and Shockproof - Black (Camera)
I have now had two of Zx5 cameras (one red and one black) which both suffered from exactly the same 'freezing' problem which required the camera to be reset using a pin/paperclip. Unfortunately the last one also suffered from the catches on the memory card and charging/reset covers seizing up such that I could no longer open and reset the camera, which left the only option to let it discharge itself and to return it for a refund - there is no chance I would try another...

Real shame as I loved the style, speed of start up, functionality and quality of the photos and videos taken. I would happily have written a 5 star review, but unfortunately, what is the point of a good camera if it is totally unreliable.
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Showing 1-5 of 5 posts in this discussion
Initial post: 13 Apr 2012 20:13:20 BDT
Nico says:
Hi, Exactly the same as me! Had 2 Zx5's and both faulty, both returned to Amazon. Such a shame, as I also love the camera, but enough is enough. I'll have a look around to see if there is an alternative.

Posted on 2 Aug 2012 16:04:02 BDT
R BROADFIELD says:
I've had the problem with catches, and this is simply a mechanical issue of them needing some grease. Water over time washes it away. Keep the hinges and catches oiled once in a while and it won't let you down.

Posted on 22 Oct 2012 19:44:21 BDT
friends does the same. bad when out on the water with no paper clip !!!

is there a fix for this issue ?

Posted on 17 Apr 2013 13:24:58 BDT
starcatcher says:
I have to support this review totally. A great piece of kit well worth 5 stars, but the continual freezing (even with the latest firmware download) and the 'doors' on both sides seizing up after using underwater take this from 5 stars to one star. I also found mine stopped working completely after a few days of using for snorkelling, and it would not turn on at all.
Its all very well getting an offer of a refund for faulty goods, but I bought one for a 'holiday of a lifetime' to the Maldives, and my request for a refund of the total holiday costs was met with a stoney silence.

The moral - great functionality and pictures when it works, but medium to long term reliability is very poor, and what ever you do, don't rely on it for anything important.

Posted on 4 Jan 2014 14:17:54 GMT
fedup says:
I got one of these we went to Mexico walked along the sea bed and it's so clear it's fantasic some time the side are hard to open and close but it couldn't be water tight if not , when played using a large tv amazing picture realy made up with it there's nothing in pc world any were near this for value.
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