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Customer Review

9 of 10 people found the following review helpful
2.0 out of 5 stars Let down by atrocious build quality, 30 Jun. 2013
This review is from: Etymotic HF3 Stereo Headset with Apple Awareness App, Inline Control, Earbuds - Cobalt Blue (Electronics)
It's a shame to write such a damning review of what could be a very good product, but I cannot gloss over the fact that these in earphones are so pathetically fragile that they fall apart even under moderate daily use. In all fairness to etymotics, I have returned them about three times, and a new pair has always been sent back no quibbles, but I'm starting to get tired of them lasting about 4 months and then fraying. The soft rubber used in their construction is just not up to the job, and very soon will be completely worn away at the earphone and around the remote, resulting in a loss in sound.

Build quality aside, the sound these things make is really wonderful, not bass heavy, good midrange, a bit like the shure se215 but more refined, and with an iPhone remote, very practical out and about. They also cut out sound really well too leaving you isolated in your own choice of music. So we know they can make a good speaker, but why not build something that will last?

I feel it's worth writing a review about the ownership of the phones, as so many reviews never take into account the most important factor; build quality, and on that front I just cannot recommend them. For 20 quid maybe, but not over 100.
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Tracked by 1 customer

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Showing 1-4 of 4 posts in this discussion
Initial post: 11 Oct 2013 13:12:47 BDT
A Googly says:
Completely agree, had a similar problem with the HF2 model too, they are not robust and the rubber has a habit of splitting. I too have had items replaced, but it's not good enough for an expensive product.

Posted on 30 Nov 2013 10:28:50 GMT
Anony Mouse says:
Yes, I have just had to throw away a pair which failed after warranty expired due to the cable failing at the earphone end. I have ordered another pair because the sound, and iPhone control, is good - especially with custom earpieces - but I am not happy about the expense I've had to write off.

Posted on 10 Dec 2013 23:34:45 GMT
G. Nicol says:
I agree, my previous Hf3 has now worn out. It's not the speakers but the actual rubber on the lead that goes. Having said that... here I am at the same product page; the sound is fantastic, the noise isolation good enough for 10 hours of a transatlantic flight and although they cost an arm and the best part of a leg, I'll be getting another set.

Posted on 30 Dec 2014 01:16:45 GMT
L. Nguyen says:
Strange. I've had this since Nov 2013. I use them daily (1hr commute each way) and 6 long-haul flights last year and they've been with me everywhere. I don't use them at home though (many other headphones at home.) and was surprise by your comments. You made me investigate my headphones and found no fraying or splitting... There were multiple occasions where they tangled with my jacket and I yanked them hard when taking my jacket off, or when my phone fell down and pulled them down etc... The eadbuds remained in my ear each time and each time I thought I definitely break them this time. But they're still in tact... I don't use a case to carry them around when I'm not using them. I just fold them in half, twice, then make a knot and keep that bundle in my suit pocket. I pay attention to not put keys or any other metals with them in my pocket when I'm moving around. This is hardly considered pampering and I don't know if it helps with your situation (it's mostly for ease of unfolding them) about them breaking though.
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