Customer Review

1 of 1 people found the following review helpful
3.0 out of 5 stars It's ok but cyclones and filters clog very quickly, 29 Dec 2012
Verified Purchase(What is this?)
This review is from: Vax U89-MAF2-T Air Force 2 Total Home Multicyclonic Bagless Upright Vacuum Cleaner (Kitchen & Home)
This is a pleasingly powerful and robust vacuum cleaner, and promises to both outlast and outperform the two Dysons we previously had.

Compared to those machines, which were still good, the Vax suction is phenomenal, as is the brush action, it having its own dedicated and switchable brush head motor. No more antiquated drive belts, ratchets etc to siphon off power from a single suction motor.

One significantly negative feature so far however, and taking a couple of uses to appear is, the filter clogs in no time, well it does if you have pets.

The air pressure relief valve hiss signalled this, the pre-motor filter was found to be clogged with hairs from our average collie cross. As well as this, about 50% of the cyclone tubes were tightly compacted, it needing some tough and targeted action to clear them i.e. use of a screwdriver to firmly push the compacted hair, carpet fluff and dust out through the tube ends.

This still left debris that had somehow got itself sandwiched between two screwed together plastic halves, needing complete taking apart and putting back together to fix properly.

The conclusion is that the Vax can't separate very well, the air from anything that's not light dust, and so, a lot of stuff: carpet fluff, and hairs, end up in the cylone tubes and thence the filter. Added to this, because there's a diagonal vane across each cyclone tube, that's where a lot of debris gets tightly compacted. Hence the need for frequent and focused cleaning effort on those parts.

However as it works so well otherwise, I'm still happy with my Vax and am prepared to take it apart when needed.

A couple of other, but minor annoyances are:

The power lead storage hooks are too close together, and too small, to be able to take up all of the long power lead.

None of the crevice tools have suction reducers, so, if you don't want your curtains ending up inside the machine, be very careful!

Update: clogging problems fixed by a warranty replacement of the separator (the bit you see inside the transparent waste container) This new black part looks a lot different to the old red separator, and has certainly fixed the problem. 5 weeks so far and no clogging at all since the very polite and helpful Vax support desk sorted this out
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Showing 1-1 of 1 posts in this discussion
Initial post: 30 Oct 2013 17:58:29 GMT
Davembk says:
Some very good news about this:

I've finally got sick and tired of repeatedly taking this apart, 8 screws and having to work in a dust cloud, fishing out from these cyclone holes all that should have ended up in the waste container. The filter became clogged as well after just a few uses.

So I called Vax, They were helpful and sent me a new separator, the biggish part that sits in the waste container and gets unscrewed from above for routine removal/cleaning.

I can only assume that Vax had an idea about this problem, the new black separator looks quite a lot different in design from the old red one, and the machine, touch wood, seems to work properly now. So if you've had this problem as well maybe you too could do worse than calling Vax :-)
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