This reviewer might like to study just a little bit harder and get his facts straight. I was at HQ UNPROFOR when the military were requesting permission to prevent what was happening in the enclaves. We were prevented from doing so. Having travelled extensively as part of UNPROFOR, the atrocities DID happen and WERE that extensive. Many things weren't reported that maybe should have been and this movie is accurate but not accurate enough as a matter of fact. Had they shown what really happened realistically, the movie would be cut to ribbons by the censors or banned as being too incredible to be real! No side was innocent and all portrayed each other badly but those who were there know what went down, know who caused the hurt and why those who came home feel utterly disgusted with ourselves that we weren't allowed to do more! Camera crews were everywhere but weren't in the areas where ethnic cleansing took place until after the atrocities were committed because they weren't allowed in to film.
Having said this, you will be hard pushed to find a more welcoming and warm people than those in the Balkans, something that makes what happened all the more sad.