Customer Review

1 of 2 people found the following review helpful
5.0 out of 5 stars Excellence in support from Razer, rather decent piece of hardware., 5 Sep 2012
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This review is from: Razer Mouse Bungee Mouse Cord Management System (Personal Computers)
I don't know what Razer is thinking sometimes when manufacturing certain products. This one for example is a very well thought of piece of gear for the enthusiast gamer, but the build is rather subpar for the tip that's holding the cable.

It does use a really good material for the base, which is washable and basically sticks to the desk. It's the same material used in those pads that you can buy to apply on your car's dashboard to hold your mobile phone and it works wonders, as the whole thing is pretty light and has a really low desktop print.

I have several corded mice that I use for different games. I used it for more than a week with my Razer Spectre doing some Starcraft II skills polishing and it worked perfectly fine. When I tried to switch to my Steelseries Xai, the plastic tip that's holding the cord to the bungee thingie just snapped. The thing is you don't have it written on the box that it works only with a size of cable and the tip seems flexible enough to accomodate a thicker cable. It's not. Flexible. Enough. It snaps.

Now, it works great with my Spectre and my Razer Mamba, but I wouldn't use another cable with it. It's also unfriendly to unbraided mouse cords, I suspect it will tear through the insulation of normal cables should you attempt to stick one there.

Later edit: I've been talking to Razer directly and they encouraged me to return the product for a replacement. Did so and Amazon obliged, so two really big thumbs up for both Razer and Amazon. The review gained 3 more stars for a total of 5, broke down like this:
- intelligent concept and extremely useful if you really mean to properly use a corded mouse in a competition environment;
- extraordinary support from the manufacturer and implicitly from the seller; I cannot stress this enough - Razer does care about their clients, be it a 100 quid mouse or a 15 quid accesory;
- rather cheap build; only works with Razer-sized mouse cords; exagerated price for the build quality but justified by the excellent support.
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4.1 out of 5 stars (35 customer reviews)
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