Customer Review

6 of 6 people found the following review helpful
1.0 out of 5 stars defective with useless support, 3 Jan. 2014
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This review is from: Canon Pixma MG6350 Black Inkjet, 6226B008 (Personal Computers)
The set up instructions are quite badly put together. When setting it up a warning light came on and the power would not work. It would not allow me to use the onscreen set up - presumably due to the warning light. You would think they would include a troubleshooting guide with explanations for any warning lights, etc. but no. I spent thirty minutes trying to get an instruction manual - there is one on the disk supplied - apparently - but that would not allow me to open it. It seemed to be just an internet connection process. I am fairly technically minded and have not come across such a poor set up procedure. There was no online manual anywhere, including Canon's home page and technical support forums. Therefore, if there is any problem beyond the quick start guide, you are left rudderless. Sent back to Amazon for refund. I will go back to Epson I think.
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