Customer Review

1 of 2 people found the following review helpful
1.0 out of 5 stars Dead on arrival, 11 Jun. 2010
This review is from: Netgear DGND3300 RangeMax Dual Band Wireless-N DSL Gateway (Electronics)
This looked like a good router upgrade for me - but I couldn't get it to work. The set up wizard wouldn't recognise that the router was attached, nor would it detect the DSL connection. I eventually managed to connect to the router's home page, which advised that the firmware needed to be updated. Having eventually found up-to-date firmware on the Netgear website, the router wouldn't upload it. So after struggling for a couple of hours, I phoned Netgear support (better than average - at least I didn't have to wait for ages to get through to a real person), and they advised that the unit is faulty and should be returned. All in all, a frustrating experience, and it says a lot about Netgear's quality control. I'm going for a different manufacturer instead.
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Showing 1-1 of 1 posts in this discussion
Initial post: 18 Jun 2010 11:37:21 BDT
O. G. Chirca says:
I've had the same problem. You have to download the firmware yourself and update it. You can find the latest firmware on this web page http://kb.netgear.com/app/products/model/a_id/12063
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