2 of 5 people found the following review helpful
dualit kettle faulty,
Verified Purchase(What is this?)
This review is from: Dualit Architect Jug Kettle, 1.5 Litre, Grey (Kitchen & Home)
this kettle started to leak from the base somewhere? about 7 weeks after purchase, i keep trying to find online how to return this item but just keep getting told that i am out of the 30 days, how do i return this item when it is still under manufacturers quarantee ? thank you.
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Initial post: 11 May 2014 07:46:11 BDT
30 days or not the product should with stand normal use. i would write a letter and point out to them that the produce was not fit for the purpose made, goto which web site and search for consumer rights and they will tell you what you need to do.
In reply to an earlier post on 22 Jun 2014 20:43:39 BDT
P. Butterworth says:
Just contact customer service, they ill refund or replace within a year.
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