Customer Review

1 of 2 people found the following review helpful
4.0 out of 5 stars Spanish sun not included..., 23 Aug 2014
This review is from: Ultranatura Palma Series Rattan Wheeled Sun Lounger (Garden & Outdoors)
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The Ultranatura Palma Sun Lounger arrives fully assembled apart from the wheels, which have to be bolted on using the allan key supplied. It's surprisingly lightweight and easy to move around on its wheels, so less-able sun-worshippers will be able to track the sun across the garden without too much trouble. The faux-rattan looks and feels substantial enough to last and it has a nice amount of give and spring when you lie on it - so the lounger is more comfortable than it first looks. Although there's a slight curve in the back section it doesn't offer much support for your lower back so a cushion might be useful. You might want another cushion for your head too, but otherwise the lounger is actually quite comfortable just on its own. The finishing seems very good, the aluminium components and the joints are all sturdy and nicely-finished with a dark coating. In use the only part you might want to keep your fingers clear of is the ratchet mechanism under the arms which controls the angle of recline, but even that is safely concealed inside a plastic cover. At full recline the lounger doesn't go completely flat but it sits at a comfortable angle - at what angle does a lounger become a recliner or vice-versa?

Speaking of the wooden armrests, they're made from Eucalyptus which is quite a soft timber, and they're not that well lacquered so they're liable to show wear and tear long before the rest of the chair does. The wooden armrests might also be the reason the lounger should not (according to the instructions) be left out in all weathers. That's been the only small disappointment with it because although I'm sure the occasion Summer shower (or more likely deluge) won't be a big problem, it seems the lounger is designed to live on a covered terrace or indoors for most of the year. Maybe metal or plastic armrests would be a better idea? Overall the quality is very good though it's perhaps a little pricey, it's very solid feeling without being heavy and, with an added cushion or two, would make a very nice place to spend a Summer's afternoon.

UPDATE: I just noticed my fellow reviewers had some issues with their loungers and the fixing bars that have to click into flexible brackets on the frame when you first unfold the lounger. I haven't had any such problem with mine but I'm not sure if I did anything different or received a different (or non-faulty) version. When I first un-boxed the lounger I did notice that the bars didn't want to go into the brackets very easily but this was before I'd put the wheels on. So I put the lounger onto its side, attached the wheels, righted it again and this time the two bars just snapped into their brackets with hardly any effort from me at all. It's been that way ever since too - these bars disengage from their brackets when you fold up the lounger fully and I've folded and unfolded the lounger several times as we moved it around and it's clicked together again with no problem each time. Bit of a mystery, but mine has been absolutely fine.
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Showing 1-4 of 4 posts in this discussion
Initial post: 23 Aug 2014 18:21:25 BDT
Cartimand says:
I did exactly as you did - fitted the wheels and then attempted to snap the lugs into the brackets. Just tried once more and with a HUGE amount of force, leaving me red in the face and with aching thumbs, I managed it. Looks like it's a bit hit and miss whether you get a lounger where the bars line up with the brackets and it still strikes me as a fairly poor design, where a small plastic component can detract from an otherwise attractive product.

In reply to an earlier post on 23 Aug 2014 19:58:32 BDT
techpuppy says:
I just went and tried ours again too, just to be sure. It takes a bit of a squeeze to fold it up and disengage the bars, but then you'd hope they would be secure when locked together. Unfolding it again they just line up and snap together with very little effort needed, the weight of the chair alone is almost enough. You're right, they wouldn't have to be much out of alignment to spoil it completely, but that's probably true of a lot of these type of fittings. I can't see anything obvious that would cause it either, the plastic brackets look symmetrical so being fitted upside-down isn't the problem. Must be that the screw-holes holding them in place have been predrilled in the wrong position? Pretty annoying if you get one of the misaligned ones...

Posted on 30 Aug 2014 10:53:16 BDT
Sue H says:
Tech puppy glad to hear you have a model which works! I couldn't get the wheels on as the frame is damaged, and my husband fixed the lug so hard to compare with your experience. I contacted customer services over a week ago an sent them pictures but not heard yet how they plan to send a replacement.....

In reply to an earlier post on 31 Aug 2014 09:29:22 BDT
Cartimand says:
Same here Sue. I've heard nothing since emailing them back on 21st August.
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2.3 out of 5 stars (3 customer reviews)
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