Customer Review

8 of 8 people found the following review helpful
4.0 out of 5 stars Only one problem!, 24 Mar. 2013
Verified Purchase(What is this?)
This review is from: WD Elements 3TB External Desktop Hard Drive USB 2.0 - Black (Personal Computers)
This is the first 3TB drive I have purchased and it will not be the last, to add to the 4 x 2TB drives I have filled! The 2TB drives I rate 5*.

The only reason the 3TB is 4* is because the plug on the mini transformer is American/Continental fit and although optional alternatives, including U.K. 3 pin are shown in the instructions, they are not included in the pack.

Required a trip to Asda to get an adapter. Only circa £3.00 but annoying! Same problem with a pair of Sony wireless headphones I also purchased on Amazon.

Did not receive any comment from Amazon, so I assume nobody at Amazon ever reads the reviews!
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Showing 1-1 of 1 posts in this discussion
Initial post: 29 Jan 2014 16:56:13 GMT
Adam Bennett says:
I would imagine that the reviews are customer focused - I would not expect Amazon to contact customers based purely on those. If you want comment from Amazon, go to customer service.

That being said, if I received a product that was essentially useless (wrong power adaptor) until i went out and got the relevant part, it would get considerably less than 4 stars. That is a serious flaw in the item which needs to be addressed.
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