Customer Review

58 of 60 people found the following review helpful
1.0 out of 5 stars Started out great but soon gave up the ghost, 30 Jan. 2008
This review is from: Fellowes Powershred DS-1 Cross-Cut Shredder with SafeSense Technology (Office Product)
I bought this shredder as I run my own business and have too much confidential information for an ordinary home shredder to be effective. I didn't think it was pricey for what it was as it's designed with businesses in mind and there are plenty of lower spec shredders for ordinary use.

I was delighted with my purchase - so delighted in fact that I purchased one for the office where I work (in addition to my business). More fool me. Both have decided to be temperamental when it comes to shredding - sometimes they will shred and sometimes they won't. I've been trying for the last 3 days to get the office one to shred some small documents and it will not go at all. No lights on, no paper feeding - nothing - it is silently telling me to *bleep* off! I haven't over used either of them and don't feed too many sheets through as the maximums on these things are always overstated for marketing purposes.

So, after initially thinking this was a great shredder - I'd never recommend it to anyone and am going to apply for a refund as they are both just a few months old.
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Tracked by 1 customer

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Showing 1-3 of 3 posts in this discussion
Initial post: 7 Aug 2010 16:15:35 BDT
I have just purchased this product on the young sales rep's recommendation that it was strong and could handle up to 11 sheets at a time. He even said that it could handle paper clips and staples (which I advise to ignore as the manual says no paper clips). I used it for about an hour, feeding paper in batches rather than continuously and it was very impressive. The only problem is, since I tried to use it again it won't work and no light comes on. Useless! I now have to return it to the shop, which is one thing I hate doing and will be a big inconvenience.

Posted on 9 May 2011 10:03:02 BDT
A. Ordman says:
Which? Magazine users seem to have formed similar opinions, despite the magazine's having rated it as best buy.

Posted on 12 Jun 2013 16:01:20 BDT
Gerard says:
The same thing happened to me. I was gentle with it, never using too much paper and one day it just gave up the ghost. Run for your life!
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