Customer Review

25 of 26 people found the following review helpful
2.0 out of 5 stars Wonderful while it worked!, 27 Mar. 2009
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This review is from: HoMedics SBM-300HA-3GB Shiatsu+ Massager with Heat (Personal Care)
We ordered this massage cushion as both of us have a tendency to back problems and wanted something more than a simple rolling massage. The cushion was delivered promptly but wouldn't work. I phoned Amazon who were really helpful and arranged a replacement, which arrived next day. It was absolutely fantastic. Very firm massage on tne shiatsu setting, but that was what we wanted. Sadly, after about two weeks it stopped working - exactly the same problem as the previous one. The manufacturer says they are unaware of any problems with this batch, and with a 2-year guarantee you would expect it be pretty reliable, so I don't know what has gone wrong. We have accepted a refund from Amazon and are now wondering what to do. When it worked it was absolutely fantastic.
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Showing 1-2 of 2 posts in this discussion
Initial post: 1 Oct 2009 08:31:09 BDT
Box58sl says:
Does anyone know if these problems have been resolved!!

In reply to an earlier post on 21 Feb 2010 07:59:39 GMT
Spottymug says:
I had a similar problem recently and returned mine for a refund.
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Review Details

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4.4 out of 5 stars (160 customer reviews)
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Location: Cumbria, UK

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