14 of 17 people found the following review helpful
Nice Idea, shame about the cheap caps and unbearable coil whine,
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This review is from: [Upgraded Release]AnkerŪ 40W 5V / 8A USB Wall Charger 5-Port Family-Sized Desktop Charger with 5-Foot Power Cord for iPads, iPad Air, iPad Mini, iPhone 5S 5C 5 4S 4 3GS, Samsung Galaxy Tab, Galaxy S4 S3 S2, Google Nexus, Android Devices and Virtually All USB-Charged Devices (Electronics)
I was sent a replacement unit by Anker, delivery was quick, the item doesn't produce the aforementioned coil whine like the last unit and Anker were taking down serial numbers in an effort to identify bath faults and such. Im pleased that i now have a working charging hub.
I thought having a charging hub would be handy and have used anker stuff before, usually not a problem.
Unfortunately, i as well as many others, am receiving a nasty whining noise, similar to the noise you get on cheap power supply units and the like, usually cheap capacitors.
Quite a shame really, It seems Anker have become lax with their quality control.
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Initial post: 17 Jan 2014 07:56:14 GMT
Thank you for posting the review.
Sorry to hear there is whining noise when using this charger to charge your devices. We are afraid the one you received is manufacturing defective. Although we work hard to ensure high quality standards through multiple quality checks, we regrettably still come across defective products occasionally. We are very sorry for all the inconvenience it caused to you!
Please email us at email@example.com with your Amazon order # and review. We will be happy to exchange a new one for you or issue you full refund per our 18 months warranty.
Really appreciate your kind understanding on this matter.
Mon-Fri 9am to 5pm(pst)
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[Upgraded Release]AnkerŪ 40W 5V / 8A USB Wall Charger 5-Port Family-Sized Desktop Charger with 5-Foot Power Cord for iPads, iPad Air, iPad Mini, iPhone 5S 5C 5 4S 4 3GS, Samsung Galaxy Tab, Galaxy S4 S3 S2, Google Nexus, Android Devices and Virtually All USB-Charged Devices(153 customer reviews)
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