Customer Review

5 of 5 people found the following review helpful
2.0 out of 5 stars Do not Buy!!!, 6 Jan 2014
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This review is from: Canon PowerShot SX280 HS Compact Digital Camera - Black (12.1MP, 20x Optical Zoom) 3 inch LCD (Camera)
Canon PowerShot SX280 HS Compact Digital Camera - Black (12.1MP, 20x Optical Zoom) 3 inch LCDI had this camera as a Christmas Present. After reading previous reviews some good - some not good, I had hoped that the initial problems with the camera shutting down and showing empty battery had been resolved. How wrong I was. The camera itself takes very good shots, but when on a full battery it is switched to video mode, after a few seconds of video the camera shuts down showing an empty battery. Switching back to normal camera the battery then shows fully charged. After lengthy phone calls to Canon, they e-mailed me a link to download and fix this fault. This did not work!!!! Canon informed me that this was a factory fault. My question is, why are Canon still selling this camera knowing it has this fault. I was told if the serial number of the camera
had a sixth digit below 2 then it would need download to fix the fault. Mine had a sixth digit of 3 but still had a major fault. The Canon support person I spoke to really could not help me. I said they should stop selling this camera until it had been fixed, he would not comment.
I have returned this camera for a refund.
I then thought I would try the Canon Powershot 270 - same camera but without GPS and WiFi. Exactly the same problem - so another return!!
Do not buy this camera if you might need to use the video - I had considered speaking to trading standards as I feel Canon are selling this camera knowing
that it has come out of the factory with a fault and to my mind they should have recalled the cameras and put the problem right before reselling anymore cameras.
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Showing 1-1 of 1 posts in this discussion
Initial post: 14 Feb 2014 05:12:20 GMT
Probably should talk to trading standards. Canon really need to get this sorted. The PowerShot SX260 however has no issues, I've been using one quite a lot and it'll do 10 minute videos perfectly.
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