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Customer Review

19 of 28 people found the following review helpful
1.0 out of 5 stars Lasted 6 weeks, now have to pay to send it to sony and wait 2 weeks, 22 April 2014
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Verified Purchase(What is this?)
This review is from: Sony PlayStation DualShock 4 - Jet Black (PS4) (Accessory)
Poor quality. After 6 weeks the rubber on the stick split.

Shocking thing is Sony say it takes around 2 weeks for them to replace it and i need to pay for the postage too. Which is around £5. Having spent £55 on a controller..... terrible.

UPDATE: Within a day of writing this review my second controller has started showing signs of the rubber ring wearing off. Thats 2 of my 3 controllers now going back and me being 2 weeks without, oh and paying to send them back too.
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Tracked by 1 customer

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Showing 1-2 of 2 posts in this discussion
Initial post: 3 Jun 2014 15:04:38 BDT
You do not have to pay for postage,you should not have to be out of pocket for their faulty product

Posted on 30 Jun 2014 09:32:05 BDT
Why did you send it to Sony? Just send it back to Amazon free of charge for a replacement, sometimes they even send you a replacement before receiving the old one, whole process wouldn't take more than 2 working days?
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