Customer Review

23 of 28 people found the following review helpful
2.0 out of 5 stars Out of touch with modern technology, 3 Nov 2005
This review is from: Emotional Design: Why We Love (or Hate) Everyday Things (Hardcover)
I really enjoyed The Psychology of Everyday Things, but I found this book disappointing. Donald Norman makes some comments that make him sound like an out-of-touch IT teacher at school rather than a master of clever design.
The suggestion that we might one day all have clever boxes in rooms of our houses, say that showed us how to do auto repairs in the garage, or cook a recipe in the kitchen, seem to have bypassed entirely the concepts of the Internet, Wi-Fi, and LCD flatscreens. Why re-invent the wheel? Similarly, how could a book on the way thought and emotion interact in the design of products possibly neglect to include the Apple IPod? This thing has totally revolutionised consumer electronics but instead we're treated to a chapter about the design of kettles.
There's the kernels of some good ideas in here, but they're not followed through with particularly impressive thinking. I'd be very interested to see someone else tackle this area from a more modern perspective.
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