Customer Review

4.0 out of 5 stars Some product drawbacks, but great customer service, 9 Dec 2013
Verified Purchase(What is this?)
This review is from: AnkerŪ USB 3.0 4-Port Hub with a Built-in 1ft USB 3.0 Cable for Laptops, Ultrabooks and Tablet PCs with USB Ports Backward Compatible with USB 2.0 & Support Windows 8/ 7/ Vista/ XP, Mac OS X 10.8.4 (Personal Computers)
I've been contacted by the seller and they are very helpful so I've increased my rating.

Some of my previous comments:

- Bright blue light makes it hard to sleep in the same room if you leave it plugged in
- The lead is quite short
- Picky with supported devices: wireless mice won't work well, but it does say that in the listing; hard disks (even with their own power) don't work well
- Casing is shiny and shows smudges from handling

I will agree with others that this is a great size for a travel item. It also does mention most of the drawbacks I point out in the product listing. Just not sure what I'd plug into it now.
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Showing 1-1 of 1 posts in this discussion
Initial post: 13 Dec 2013 07:43:27 GMT
ANKER says:
Dear customer,

Thanks for sharing your product review.

Sorry for the disappointment. However, we hope you did not miss the listing title as 1ft USB cable and notes below as well
* 2.4Ghz wireless devices (keyboards, mice, etc.) may not work around USB 3.0 ports. Try using a USB 2.0 connection.
* To ensure a stable connection, don't use this hub with high power consumption devices (those exceeding a combined current of 0.9 Amps among all ports) such as some large-capacity hard drives.

The 2.4G wireless devices' s frequency interference is with all USB 3.0 hub and we suggest you to plug your hard drive via computer USB port directly or a self-powered hub like AnkerŪ Uspeed USB 3.0 4-Port Hub with 12V 2A Power Adapter and 3ft USB 3.0 Cable [VIA VL812 Chipset]

Anker offers hassle-free warranty if there is a chance. To speed things up, could you please email us directly at support@ianker.com with your Amazon order #, we will try our best to see if there is anything we may assist with.

Best Regards!

Anker Team
1-800-988-7973
support@ianker.com
Mon-Fri 9am to 5pm(pst)
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