Thanks for sharing your product review.
Sorry for the disappointment. However, we hope you did not miss the listing title as 1ft USB cable and notes below as well
* 2.4Ghz wireless devices (keyboards, mice, etc.) may not work around USB 3.0 ports. Try using a USB 2.0 connection.
* To ensure a stable connection, don't use this hub with high power consumption devices (those exceeding a combined current of 0.9 Amps among all ports) such as some large-capacity hard drives.
The 2.4G wireless devices' s frequency interference is with all USB 3.0 hub and we suggest you to plug your hard drive via computer USB port directly or a self-powered hub like http://www.amazon.co.uk/gp/product/B007ZW1TYW
Anker offers hassle-free warranty if there is a chance. To speed things up, could you please email us directly at email@example.com with your Amazon order #, we will try our best to see if there is anything we may assist with.
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