6 of 8 people found the following review helpful
Life Enhancing, Engaging, Enriching ....NOT to be missed,
This review is from: Just Listen: Discover the Secret to Getting Through to Absolutely Anyone (Hardcover)
I picked up a cross-reference to Mark Goulston's book and as Listening is a shortcoming of mine, bought a copy. It wasn't quite what I expected but it has certainly proved to be a book that I should have read at least 20 years ago, (and once a year since).
Not everyone is an intuitive communicator/connector, despite the fact that we seem to be communicating (but not connecting) all day long. And this book is a complete eye-opener on how we connect, or don't, and how we can connect even in the most awkward of circumstances.
It can also be a bit of a personal revelation when you find out where you have been going wrong, and why. So read with care, and then re-read - regularly until you have embraced how to listen, relate and break down the barriers we all create.
I cannot rate this book too highly for its insights and examples. You will see yourself, spouse, friends (and maybe "enemies") as well as your boss and your employees outlined in this book, and how to relate to them so that they relate better to you (my words not Mark's). If that isn't a good enough reason to buy it, what is?
So grab a copy before it goes out of print.