Customer Review

1 of 1 people found the following review helpful
1.0 out of 5 stars Rugged.? Unfortunately not, overpriced?? Definitely yes, 17 Dec 2013
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This review is from: Klipsch Image S5i Rugged Headphones with 3-Button Mic for iPhone/iPod- Rubber / Black (discontinued by manufacturer) (Electronics)
Based in Ireland but living in remote africa I purchased a pair of klipsch headphones prior to my departure on a 12 month contract 1 year ago. I first purchased the s5i rugged headphones, initially I found them excellent, loved the sound, weight, comfort etc and used them regularly (2-3 times per week) for cycling, hiking etc unfortunately after three months the sound went in one ear phone. Thinking that perhaps it was a once off product failure (given the extremely high price and consistently positive reviews) and as I was unable to return them for repair (living in a country with no post service to speak of) I took the risk and ordered a second pair sending them to a colleague in the uk who was coming out to visit my work site.,, this time I opted for the s4i. Again the sound etc was great however after 4 months of moderate usage one earphone packed up again. I think the problem is with the headphone plug, as if you manipulate the cable at the plug end sound returns but goes again if you let go. This should be rectified by klipsch, it is entirely unacceptable to charge extortionate prices for a defective product that breaks after mild use - never mind the cheek to call it "rugged"....
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Showing 1-1 of 1 posts in this discussion
Initial post: 18 Jun 2014 00:34:42 BDT
Kopite says:
If the jack plug is a straight one (I believe Klipsch are) the problem is likely to be that you have damaged the socket in your device - rather than the earphones themselves! I had exactly the same issue with my old iPod Classic - the same issue of wiggling the plug making the sound return to one channel! The Apple store said that when in use, the straight jack plug wiggles about & damages the inside of the socket!! I had to replace my iPod & now use Beats Tour (as they have angled plugs as standard!)
You can buy right angle adapters to protect your device!
Hope this helps!!
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