Customer Review

31 of 33 people found the following review helpful
1.0 out of 5 stars A flop!, 7 April 2012
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This review is from: TomTom GO LIVE 820 4.3" Sat Nav with Europe Maps (45 Countries) (Electronics)
I have had no end of problems with this product since I purchased it 2 weeks ago (end March 2012). Once turned off after using and then turning on again for another journey, it constantly 'freezes' which means I have to run a complete restart almost daily. This may be a faulty product my friends who have the same Tom Tom complain of the same malfunction. This is frustrating and not what I expect from Tom Tom!
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Comments

Tracked by 3 customers

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Showing 1-3 of 3 posts in this discussion
Initial post: 8 Apr 2012 22:23:34 BDT
Thanks! I have read a lot of bad reviews about these new breed Tomtoms and reading your review from a few days ago has finally convinced me to buy another make!

Posted on 11 Apr 2012 13:45:20 BDT
Please accept our sincere apologies for the inconvenience caused. We have noticed that a number of devices have had trouble obtaining a GPS fix since March 31st. The issue is caused by a `leap year' bug in the software of the GPS receiver provided by a third party.
As of 3rd of April we have a permanent fix, if you connect your device to MyTomTom you should be able to download and install it on your device. For more information about the process please visit our support page: www.tomtom.com/386

In reply to an earlier post on 18 Sep 2013 09:36:54 BDT
R. Bingham says:
40% of the reviewers rate this 3 stars or below (unsatisfactory to useless).

Says it all really.
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Review Details

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3.6 out of 5 stars (336 customer reviews)
5 star:
 (140)
4 star:
 (66)
3 star:
 (34)
2 star:
 (35)
1 star:
 (61)
 
 
 
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