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Customer Review

46 of 50 people found the following review helpful
4.0 out of 5 stars Good, but with some minor issues, 30 Dec. 2010
This review is from: Breville VCF042 Wake Cup Hot Water Dispenser (Kitchen & Home)
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I've always liked the idea of having a hot drink maker (teasmaid/teasmade) next to the bed so that I could wake up to a freshly made tea or coffee. Now that I have a "Breville VCF042 Wake Cup Hot Water Dispenser" I have actually had the chance to see how this idea works in reality.

For the most part, the Breville VCF042 is actually quite good. It does reliably deliver hot water into one or two mugs, so if you've put tea or coffee in the mugs you do end up with the drink that you want. It even comes with a nice flask for milk for those who like their tea/coffee white. So, it does do the job it is intended for.

However, there are some minor annoyances:

(1) The alarm and the delivery of drinks are not synchronised. So the alarm goes off, wakes you up, then you have to wait a few minutes before the drinks are made (about 4 minutes for two mugs). Personally, I would like the alarm to go off when the drink is made, or no more than a minute prior to the drink being made. That gives you time to stir from your sleep, sit up, make yourself comfy and reach for the drink. With a machine that takes a few minutes to deliver the drink after the alarm goes off, I'm sitting around waiting, getting annoyed. Given that the machine could work out how much water is going to be delivered and given that the power rating of the machine is known, working out the boiling time should not be difficult (yes, it would be different at the top of Everest, but a pretty good estimate could easily be made).

(2) The drawer for holding your used spoon, old tea-bag(s) etc is way too small and I cannot work out how to remove it for cleaning. As a result you need to keep a saucer next to the machine for this purpose.

(3) The dispensers through which the water is delivered are very close together. That means that if you have two mugs to fill, you have to align them very accurately. In this respect, the picture that you see on Amazon of the Breville VCF042 does not seen to match the reality of the machine that I have.

These may not sound major issues, but they are annoying enough that the Breville has been relegated to our guest room, where it allows our guests to make a drink without trekking to the kitchen. There, we have more space in which we can have the Breville sitting on a tray (with a raised edge in case people don't line their mugs up correctly), which contains a saucer and spoon, plus the flask (supplied with the Breville) for holding milk for those who want it. In that context, it is rare that the alarm feature of the Breville is used, with guests just pressing the dispense button two-four minutes before they want a drink.

So, to summarise - the Breville is a good device, but some minor annoyances mean that it doesn't get used in the way that I had originally intended (i.e. the guests get to use it rather than us). Recommended, but with caveats.
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