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Customer Review

11 of 18 people found the following review helpful
1.0 out of 5 stars I am furious with apple, 2 Sept. 2013
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This review is from: Apple 21.5-inch New iMac (Aluminium silver) - (Intel Core i5 Quad-core 2.9GHz Processor, 8GB RAM, 1TB HDD, NVIDIA GeForce GT 650M, OS X Mountain Lion) - Older Model (Personal Computers)
What made me write this bad review is the fact that from the moment I bought the iMac I suffer furthered costs (analysed further). What made me furious is that I bought an ibook from itunes for my studies, spending 45euros, and its use is restricted (forbidden) on my iMac, i.e I CANN'T read it. When I try to open in I get the massage "This book can’t be viewed using this computer. You can view this book using iBooks on your iOS device.". This means that you can read in only in another Apple device such as iphone, ipad or ipod. This is a blackmail and I will not succumb. I will never buy another Apple device again unless Apple shifts all those restrictions in usage that force you to invest more and more money in their products. Instead I prefer to spare those 45euros and buy a hard copy of the same book again. I want my 45euros BACK! I do not know how to claim a refund!

Shame on you Apple.
Due to problems with my Windows 8 (upgrade) platform, I made a favourable turn on you but you have betrayed my trust.
My next computer will be DEFINITELY a Windows PC.
As a iMac user I may enjoy all the benefits of a better designed User Interface and hardware (in my opinion the best out there) provided by OS X lion but I will not accept to be blackmailed in any way. Compared to windows 8 which I have, Mac platform is much more stable and reliable but iMac usage licence is limited in several aspects. Consider also the restrictions imposed on third party software. If I buy something then I consider that all the rights and benefits from its use are transferred to me within the limitations of the law (copy write etc) and not by Apple's marketing.

Be aware of the HIDDEN COSTS also!
Extra you will need:
- a USB 3.0 extension for around 50euros. Apple includes ONLY four 3.0 USBs that not suffice. My 3 years old PC has 8!
- a dvd or blu-ray driver for at least 50euros (non apple choice). I chose a blu-ray burner for 135euros.
- if you want a comprehensive help you will need a book for around 25euros.
- a touch pad for exploiting in full the benefits of gestures controls for around 55euros (I love it - this is a must).
- an extension for up to 3 years of the 1 year warranty for 120euros. Rediculous! Does Apple need those extra 120euros? Couldn't
just extent its warranty to 3 years?
- an external back up external hard disk for the time machine for 150euros
etc, etc, etc....

With Apple be prepared to pay regularly small patches of money for assembling the full functional package.
All these over and above the initial expenditure of 1400euro for the iMac.

Nevertheless, I have to admit that the QUALITY of the machine is SUPERP, no funs no noise, with a top edge screen quality, fast, BUT it doesn't justify for all the above.

I am sorry APPLE but after only 3 months, all the enthusiasm has passed away. I am never buying any Apple product again.
Closing I will repeat again that I want my 45euros back. Unfortunately though I lost them.
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