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Customer Review

15 of 15 people found the following review helpful
2.0 out of 5 stars Great tablet but died after less than 2 weeks - update 1 month on, 22 May 2013
Verified Purchase(What is this?)
This review is from: BW® Ployer Momo20s - 10.1 Inch Quad Core Android 4.1.1 (Jelly Bean), IPS SCREEN - 1280 x 800 Resolution; WIFI; QUAD CORE - 4 X CORTEX A7 (4 x 1.2GHz); 8 X PowerVR GPUs; 10 Point Touch Screen, 16GB Storage, 1GB DDR3 Memory, HDMI & 3D Output - New Google Play Installed - Dual Camera 1.3MP Front & 2.0MP Rear Camera's - Flash 11.1 Pre-Installed - All iPlayers and Flash Content Compatible (Personal Computers)
Had I written this review within the first week, it would have been a 4* or 5* rating, for value and quality and easy of use, once you get past the fact that everything arrives in chinese including the manual, but you can watch a really informative video on U Tube.

The only problem is that it died after two weeks, would not switch on, I suspect it is acharging issue, the seller has volunteered to refund the cost, but as they are based in china, it might be a while but I will post a rating once I get the money back, but their feedback indicates that this should be okay - fingers crossed.

Having had the experience of the tablet, I have decided to go more upmarket and get a Samsung replacement, but if you get one without the charging issue, they are excellent value for money.

Update

To follow up from this review, I have sent the tablet back to China, heard nothing from the supplier, not had any refund or replacement tablet, I have contacted Ployer the manufacturer and received no response, so in regard to after sales service, I think to say this is NIL, so whilst it was good whilst it lasted, I wouldn't deal with the company or the supplier again
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Showing 1-4 of 4 posts in this discussion
Initial post: 26 May 2013 23:49:44 BDT
Thanks for your post Phil, without which I would not have known about the video on YouTube. Being new to computing I know I'm missing out with the Mono because of everything being in Chinese and I've sent emails to Player but have heard nothing. I'm pleased with the Mono so far and it responds well (more than the makers do!) and I shall just keep fingers crossed that it continues to perform!

Posted on 4 Jun 2013 14:46:01 BDT
N. Ward says:
Bought this for my wife who has not used a tablet before. Used the app store to get hold of chrome / printer apps etc for her. Worked well up until yesterday when not boot beyond android logo. The battery did not last as expected. Could be I was just unlucky. Will definately get another tablet but not this brand. Liked android as an operating system - just hardware let me down. Asked for refund from Amazon - which is in progress.

In reply to an earlier post on 14 Jun 2013 16:06:22 BDT
Phil Fisher says:
Thanks Penny, I have contacted Ployer twice and received no response, so don't hold your breath on that one, it is good tablet for the money providing it lasts

In reply to an earlier post on 14 Jun 2013 16:08:48 BDT
Phil Fisher says:
Good luck with that, I was promised a refund over a month ago and despite sending the tablet back to China, another £30, still received nothing, like you I like the technology butu definitely wouldn't buy from Ployer again, I haved contacted them twice and received nothing back. My new tablet is a Samsung, far superior and at least you can get hold of the manufacturer if you do have any problems
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