50 of 59 people found the following review helpful
Worst install experience in over 30 years of gaming!,
This review is from: Battlefield 3 - Limited Edition (PC DVD) (DVD-ROM)I don't normally write game reviews but my experience of this game over the past couple of days has compelled me to write this one, so here goes...
Having bought and played computer games (both console and PC) for over 30 years now I have to say this one has given me the most problems when it came to installation and the system it uses (i.e. Origin).
I own and play most of the released FPS games, especially CoD, Battlefield, MoH etc and am happy to use such systems as Steam. No issues with that.
But Origin is a total nightmare. It took me over three hours to get the game installed, activated and configured. I own a DVD copy of the game and never managed to actually install direct from the discs. Instead, after some forum searching on the net, I ended up copying the contents from both discs to a folder on my hard drive and installed from there!
To say I was extremely angry is a massive understatement. In fact I was so wound up that I literally got the game installed and configured then shut down my PC and went to cool off for a while. I was seething and I've never felt like that before just because of a computer game.
Origin is so intrusive. Why does it need to collect so much information on me and my PC? And how come we have no opt out option with regards allowing EA to pass on our info to third parties?? The fact that you HAVE to agree to all of this before you can play the game seems ludicrous.
And bear in mind you're not aware of any of this until you've removed the shrink wrap and started to install the software, by which point you've probably lost any chance of being able to return your game for refund.
I've only just started playing the game itself and at the moment all I can think of is, what is Origin doing in the background while I'm in the game? This somewhat spoils the experience.
Hopefully I can get into the game and enjoy it (from first impressions it does look good) but I will think twice now before I buy another Electronic Arts game that requires you install something like Origin.
EA... please get your act together and sort this out.
Tracked by 3 customers
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Showing 1-8 of 8 posts in this discussion
Initial post: 31 Oct 2011 15:13:13 GMT
P. Watts says:
Hey JamJam - I spoke to Amazon CS and informed them I had removed the seal and inserted a disc before I could read the EULA. They stated this will not affect the returns - they immediately emailed me a returns slip for a full refund.
Posted on 1 Nov 2011 02:44:17 GMT
Last edited by the author on 1 Nov 2011 02:49:09 GMT
"I've only just started playing the game itself and at the moment all I can think of is, what is Origin doing in the background while I'm in the game? This somewhat spoils the experience."
This. Why more people don`t feel like this I find hard to understand. It`s like playing football and wondering if someone is rifling through your contents at home at the same time. It`s hard to enjoy the game thinking that.
What happened to the days when you just installed, configured and ran? Or even just authenticated for a second with a code or on the net?
Now playing a game is like a chore, you don`t look forward to it any more and it`s very fast becoming not worth the trouble.
Cinemas don`t do this, nor books, or DVDs. music, film only games for some strange reason get away with it. Even the Police or MI6 don`t have this kind of permission to rife through your computer for more important stuff without a warrant.
In reply to an earlier post on 8 Nov 2011 21:39:04 GMT
I find both of your comments very useful, thank you for that.
By the way, here is an interesting YouTube videoclip in regards to EA and Origin (with english subtitles):
In reply to an earlier post on 9 Nov 2011 17:13:11 GMT
Thanks for the review that actually tells us something other than 'best fps EVARR'
I think I might get this for console instead considering all the crap that has to be installed
In reply to an earlier post on 12 Nov 2011 14:02:32 GMT
Daz Edwards says:
Amazon are excellent regarding returns, even if you have used the goods. I recently puchased a LG 32in 3D tv from them, carefully unpacked it, set it up and tried it and was pretty much instantly unimpressed with it, thought, oh crap now it's been used I wont be able to return it, went onto my account on the amazon website and was given the choice to return, carefully repackaged (good as new practically), printed off returns label etc and they even had it collected free of charge, within a few days they had given me a full refund no questions asked. you cant ask for more than that. as a result i buy the majority of my purchases from amazon. excellent stuff.
In reply to an earlier post on 12 Nov 2011 19:33:50 GMT
Last edited by the author on 12 Nov 2011 19:34:32 GMT
I dunno. Jzoop (wish I assume are Amazon cos that`s where I ordered from) are being real funny with me. I said I didn`t want it, they sent it anyway. I opened it but decided I still didn`t want it. they said I could return but they wouldn`t pay postage. I still demanded postage refunded too and returned it. I get the feeling they`re trying it on with me. I`m waiting to see what happens as they now have received the return.
In reply to an earlier post on 14 Nov 2011 06:20:44 GMT
Mr. T. Korciubasas says:
I still installed the game, I've noticed an increase in spam emails, possible that's related, what should I do now? I mean is too late, but can I complain somewhere?
In reply to an earlier post on 14 Nov 2011 22:21:08 GMT
Last edited by the author on 14 Nov 2011 22:23:53 GMT
Basically, once you agree to their terms and conditions there`s very little you can do. That`s why they do it like that, so you can`t do anything after they start screwing you, because you already `agreed.`
You can go on the various forums, perhaps even appeal to your local MP\senator. Make a stink on EA`s forum (though they`ll probably bann you) or go to forums that complain specifically about Origin, etc.
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