128 of 133 people found the following review helpful
, 26 July 2011
This review is from: SquareTrade 3-Year TV Warranty Plus Accident Protection (£400-450 Items) (Electronics)
Beware of misleading information given by this company.
They state "The last thing you want when your item breaks down is a cheap refurbished item that is two generations old. If your item breaks and can't be fixed, you will be reimbursed your full item replacement cost". Yet on the key facts PDF document (the small print) they state they may, at their discretion, "Provide a new, rebuilt, or refurbished product of the same or newer model"
They also state that "Reimbursement may be in the form of a cash settlement or a gift card from the merchant from which you bought the insured item." but I was told on the phone the gift card would be from Amazon regardless of where you bought your item from.
Contradictory information here so buyer beware.
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