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Customer Review

14 of 16 people found the following review helpful
1.0 out of 5 stars looks good but problems problems problems, 3 Sep 2013
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This review is from: Lenovo G580 15.6-inch Laptop (Blue) - (Intel Celeron B830 1.8GHz Processor, 6GB RAM, 1TB HDD, DVDRW, LAN, WLAN, BT, Webcam, Integrated Graphics, Windows 8) (Personal Computers)
Purchased June 2013 for daughter at school - she loved it, the colour was just right. The operating system (Windows 8) fell over after only a few minutes and got into a loop trying to fix itself. Eventually I used the small button to re-install the operating system ("one-touch" recovery I think its called). This took about 15 minutes. Able then to boot up and create a user but then had repeated intermittent crashes. I ran all hardware checks which all passed. Did Windows update of 60+ updates which failed towards the end and I think the system reverted itself (removed the updates). System was stable for about 1 hour so tried to save a system image but it crashed during this. Returned to vendor and after 1 month it came back with apparently new motherboard and disk. It seemed stable and the 60+ updates seemed to go ok (taking most of a day) but after several hours use it crashed and went into its self diagnostic loop and we were not able to boot up or one-touch recover. It has been returned with full refund. Person receiving it warned me that all laptops now have Windows 8 and they are getting a lot of problems. The alternative seems to be Apple. Personally I do not understand why manufacturers think they can deliver items which are not fit for purpose at this price.
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