Customer Review

144 of 166 people found the following review helpful
2.0 out of 5 stars commumication, 11 July 2011
By 
This review is from: Confidence Power Plus Motorised Treadmill (Sports)
We waited with much anticipation for our new treadmill, having read other reviews about it and people having trouble with it while others thought it was great. We had it up and running (excuse the pun) in no time but within a few goes on it, it started knocking. So contacted the company who said return it. Which we did, then heard nothing. So I emailed them. It would take time to return to depot they said. Heard nothing again. Their maintenance dept was being moved so it was probably caught up in that they said. Should be back in 10 days they said. We waited and waited. Eventually over a month since we bought it it was returned-in the same box we initially received it in all tattered and torn with no note (except the one I had put in when it was sent back). No explanation or apology nothing.

We have yet to try it out properly so keeping fingers crossed. We will never deal with this company again

[[ASIN:B004ISED0S Confidence Power Plus Motorised Treadmill]
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Comments

Tracked by 1 customer

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Showing 1-10 of 11 posts in this discussion
Initial post: 16 Jul 2011 13:47:09 BDT
shelly says:
I was thinging of buying this treadmill, not so sure yet thank you for info....

Posted on 29 Aug 2011 01:23:48 BDT
thanks for the comments.. wont touch this company even with a long stick..

Posted on 29 Aug 2011 01:23:54 BDT
thanks for the comments.. wont touch this company even with a long stick..

Posted on 10 Sep 2011 14:01:11 BDT
Was gonna buy one today,but after reading this review i think i will look elsewhere Thank you for alerting me to this companys lack of customer support

Posted on 10 Sep 2011 14:01:40 BDT
Was gonna buy one today,but after reading this review i think i will look elsewhere Thank you for alerting me to this companys lack of customer support

Posted on 2 Nov 2011 10:40:30 GMT
gordelpuz says:
was about to purchase this as it seemed excellent value for money
however i will look elsewhere as i do not want to risk having bad service

Posted on 6 Dec 2011 01:39:13 GMT
Tess says:
Wont buy this product now thanks for your feedback!! :)

Posted on 11 Dec 2011 09:47:33 GMT
Elliebes says:
mmmm this worries me about the bike Im sending back to the same company!

Posted on 14 Feb 2012 01:25:38 GMT
too many negative feedback about this service. Really disappointed by this as I was really interested in this particular machine; thought it was good value for money. I have no option but to give it a miss.

In reply to an earlier post on 29 Feb 2012 15:39:15 GMT
thanks for info will look elsewhere
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