219 of 226 people found the following review helpful
Verified Purchase(What is this?)
This review is from: Apple iPhone 4 16GB Black (Wireless Phone Accessory)
Having reviewed this seller and the item in February, before purchasing, I was lead to believe it was a NEW phone. Review from other buyers were positive, so I proceeded to buy. The item arrived in good time, wrapped PERFECTLY in packaging as if new. In early April the phone developed a mic problem - no incoming calls could be heard at all. I have tried to contact the seller twice since this happened, but have had NO REPLY. On exploring how to fix this issue, I was referred to Apple, who confirmed that the phone was previously owned and not in warranty obviously. I AM LIVID, Sellers like this should not be allowed to trade through Amazon. On entering my order history with Amazon, I discovered a string of reviews on the seller - made in April - which warn against used, faulty, fraudulent iPhones being supplied. DO NOT TOUCH THIS SELLER! We are now left trying to mend the phone or will indeed have to have it refunded by Amazon - a slow and laborious process which would leave my husband without a phone! Grrrrrrrr........
Tracked by 3 customers
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Showing 1-4 of 4 posts in this discussion
Initial post: 28 Oct 2013 11:41:57 GMT
jonathan guy says:
Posted on 10 Nov 2013 19:02:42 GMT
amanda callaghan says:
was interested in buying this phone for my sons Christmas, but this comment has put me off, glad i read this.
Posted on 20 Nov 2013 10:57:20 GMT
[Deleted by the author on 20 Nov 2013 10:57:41 GMT]
Posted on 20 Nov 2013 10:57:54 GMT
Hi, sorry about your experience and thanks for the warning, but you never mention which seller it was. Listings on Amazon are done by item, and depending on who currently has stock of that item, the seller that is listed at the top now may not be the same as the seller you bought the item from before, so if you could tell us exactly who it was that would be much more helpful.
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