7 of 9 people found the following review helpful
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This review is from: BitDefender Total Security 2013 - 1 User 1 Year (CD-ROM)
Decided to swop from my normal Internet security because we felt it was slowing the computer down. After reading up on possible alternatives we chose Bitdefender.
Quite easy to install and all seemed well until I tried to print something on our HP printer(less than 6 months old and high spec) Didn't matter what we tried, even spent time on phone at 9.30 at night to Bitdefender trying to sort it out. They sent a possible solution next morning via email but we would have needed a IT degree to do it. (a search of the Internet, in retrospect, shows we are not the only ones! There are loads of people with same if not similar problems with their printers after installing Bitdefender... Some having been given possible solutions by Bitdefender employees!)
Bitdefender should show some indication that it may not be compatible with some printers before allowing you to get to the hair tearing stage.
The seller was great though.. Sent it back and got a full refund.
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Showing 1-1 of 1 posts in this discussion
Initial post: 12 Nov 2013 14:23:15 GMT
Amazon Customer says:
Hi what was the problem with the printer? Did it brake down completely or not print properly, the reason I ask is am using this too and wondered if the problem was related to mine. Thank You
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