Customer Review

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5.0 out of 5 stars An excellent, thought-provoking book on the future of management and business, 4 Jun 2013
This review is from: What Matters Now: How to Win in a World of Relentless Change, Ferocious Competition, and Unstoppable Innovation (Kindle Edition)
I read a lot of business and management books and often find that many are full of hype and overblown claims.

Hamel's book stands out because he has clearly done his research, having visited many organisations and spent time with them to understand how they operate. Having done this research, Hamel is well-placed to argue what high-performing organisations do differently.

Essentially, Hamel argues that organisations:
- would benefit from truly inspiring their employees and unleashing their passion (as opposed to merely paying lip service to the idea, which is what the majority of organisations do)
- give employees greater responsibility and accountability, e.g. by asking them to work in smaller autonomous teams rather than massive departments or divisions directed by old-fashioned command-and-control styles of management
- encourage employees to focus on doing the right thing for the long-term, i.e. behave more ethically and with a set of values in mind rather than merely chasing profit
- need to innovate more rather than doing more of the same
- need to be more adaptable rather than following corporate strategies that have been set out years in advance

I was really impressed by some of his case studies. The book has all of the rigour of a Harvard Business Review case study, but written in plainer, easier-to-read English.

I'd argue that the book maps nicely on to one of my own books, E is for Exceptional: The New Science of Success. Hamel covers a different topic in each chapter, and I'd argue that each one links to one of the concepts I covered in E is for Exceptional:

Innovation (in Hamel's book) = Awe (in mine)
Values = Citizenship
Passion = Authenticity
Ideology = Vision
Adaptability = Daring

Certainly, if you happened to have read my book, you may enjoy this one.

Highly recommended.
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Location: London, England

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