1 of 3 people found the following review helpful
Poor storage of this item - faulty DVD,
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This review is from: The Complete Bourne 4 Movie Collection [DVD]  (DVD)
Normally this Prime item would have gained 5 stars. It arrived as scheduled in the usual strong card envelope package which was undamaged. The DVD box was fully sealed but there was evidence of it having had a close encounter with something else in storage. Upon opening the seal all 4 DVDs were loose in the inside of the box as something had pressed against the DVD and broken the small plastic lugs which should secure the DVDs. I didn't want the hassle of a return so re-packaged the 4 DVDs in my own system and threw away the box. Bourne Identity played ok so I assumed the others would too. The first three played fine but the fourth DVD - Bourne legacy does not play..probably as a result of the damaged box and a scratch right along the DVD.
I know accidents happen - especially in a huge warehouse situation as in Amazon - but we've come to expect mint items when ordered on Prime from Amazon.
Regrettably this item slipped through the net - hence being demoted to only 2 stars.
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Initial post: 21 Jan 2014 20:36:24 GMT
Computer Literate says:
I would have returned and asked for a full refund.
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