1 of 1 people found the following review helpful
Could be a lot more dense,
By A Customer
This review is from: The Inmates are Running the Asylum: Why High-tech Products Drive Us Crazy and How to Restore the Sanity (Hardcover)
This book could be a lot more dense; there are some interesting ideas, but theses could be presented on 80 to 100 pages easily. "Interaction design" is necessary, yes, I agree. But I don't like redundancy, at least not in such amounts.
The cure that Cooper proposes for insanity-inducing high-tech products could lead to some improvements, but perhaps not more or less than usability engineering or any other structured, conceptual, mature approach.