Customer Review

99 of 107 people found the following review helpful
2.0 out of 5 stars Excellent product! Shame it doesn't work anymore, 5 Oct 2010
This review is from: Sony SRSGU10IP 2 Ch iPod & iPhone Compatible Docking Speaker (discontinued by manufacturer) (Electronics)
This PRODUCT is great. Sound quality is good (bass expander a little punchy, though) and value for money is excellent. It WAS compatible with the iphone too - until the OS4 upgrade. Now it is not.

At first, I mistakingly thought the product was at fault and Amazon quickly delivered a replacement but the problem was the same - the new iphone OS4 DOES NOT WORK with this product. This has happened with many third party peripherals since the OS upgrade.

Sony won't touch it (not their issue as the product is not faulty). Apple won't fix the issue at present either. So now item is useless as you cannot remove OS4 once installed.

I am massively dissapointed as the product is so good but it is currently NOT compatible with an iphone 3GS running OS4.
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Comments

Tracked by 8 customers

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Showing 1-10 of 20 posts in this discussion
Initial post: 28 Oct 2010 16:52:27 BDT
S. Bent says:
Thanks! Was about to buy this for my brand new iPhone 4.....

Posted on 30 Oct 2010 16:28:16 BDT
Brian Mor says:
Sony SRSGU10IP 2 Ch iPod & iPhone Compatible Docking Speaker
Reported incompatibility with OS4 sounds like a significant drawback. I can understand that Aple has no interest in fixing this problem (as product competes with Apple accessories). However, I would think that Sony needs to address the issue if advertising the product as iPhone compatible.
Does Amazon have any concerns about this?

In reply to an earlier post on 30 Oct 2010 17:01:27 BDT
RichSimpson says:
Yes they did. In fact, since posting my comment and being given a refund by amazon, I have been told of people who have no such problems with their dock along with people who have had similar problems to mine. I was assured that amazon would look into it and would not sell it if they had any problems.

My recommendation would be to try the dock (hmv/currys) on your phone

Posted on 22 Nov 2010 12:22:40 GMT
Last edited by the author on 22 Nov 2010 12:24:01 GMT
Jimmy D says:
Sony SRSGU10IP 2 Ch iPod & iPhone Compatible Docking Speaker
Is this product compatible with 6th generation Nano?

In reply to an earlier post on 24 Nov 2010 10:59:31 GMT
Monkey Boy says:
I'm after the same info - contacted Sony direct but they weren't interested as the unit was designed 2 years ago, and Apple won't comment as they don't sell it. Trying to find out as I've thought about buying one for the missus for xmas to go with the nano I got her for her birthday but can't really pinch her iPod to try it in a shop as she'd notice it was missing!

In reply to an earlier post on 1 Dec 2010 19:28:29 GMT
Does the system work with an IPod classic though?

In reply to an earlier post on 5 Dec 2010 02:16:56 GMT
All,
Today I walked into Currys and plugged in myiPhone 3GS version 4.0.2 in order to test this device and it worked excellent.
I did not try the remote control..

Andreas

Posted on 5 Dec 2010 11:07:51 GMT
Des anyone know if this bug has been fixed so that it worlks with i-phone 4

Posted on 5 Dec 2010 12:15:14 GMT
Brian Mor says:
I bought this unit and it works fine on iPhone 3GS running iOS4. Excellent sound.

However, my son tried his iPhone 4 and that does not work in the dock (it will, of course, play through the audio socket, but loses the charger function).

My 3GS gives a compatibility warning when first docked, but it seems to work perfectly (charges and plays without interference from phone signals).

Posted on 10 Dec 2010 15:46:19 GMT
C. Taylor says:
Thanks - was about to buy and this has made me think again. Really useful comment.
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