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7 of 7 people found the following review helpful
5.0 out of 5 stars Process "is as important as content, and sometimes more important." Edgar H. Schein, 11 July 2007
This review is from: Organization Development: A Jossey-Bass Reader (The Jossey-Bass Business and Management Reader Series) (Paperback)
The scope and depth of coverage of an especially important business subject in this volume are unsurpassed by any other single source of which I am familiar. (There are 952 pages of material provided within 47 entries, followed by References, Name Index, and Subject Index.) I acknowledge that I have not read all of the entries selected and edited by Joan V. Gallos, who also provides an excellent Introduction and contributed an article, "Reframing Complexity: A Four Dimensional Approach to Organizational Diagnosis, Development, and Change" (Pages 344-362). Rather, I carefully reviewed the table of contents and selected those of greatest interest to me, some of which I had read previously. I suspect that many others will take the same approach.

Gallos organizes the organization development (OD) material within eight Parts.

The OD Field: Setting the Context, Understanding the Legacy
The OD Core: Understanding and Managing Planned Change
The OD Process: Diagnosis, Intervention, and Levels of Engagement
OD Consulting: leading Change from the Outside
OD Leadership: Fostering Change from the Inside
OD Focus: Organizational Intervention Targets
OD Purpose and Possibilities: Seeing the Forest for the Trees
OD And the Future: Embracing Change and New Directions

Here are several of the articles I had read previously:

"Leading Change: Why Transformation Efforts Fail" John P. Kotter
"Enlist Others" James Kouzes and Barry Posner
"Business Strategy: Creating the Winning Formula" Edward E. Lawler
"The Leader's New Work: Building learning organizations" Peter M. Senge
"Knowledge-Worker Productivity: The Biggest Challenge" Peter F. Drucker

Here are other articles I read for the first time:

"What Is Organizational Development?" Richard Beckhard
"Teaching Smart People How to Learn" Chris Argyris
"Team Development" Glenn M. Parker
"Emerging Directions: Is There a New IOD?" Robert J. Marshak

I share these merely to indicate my own interests but also to suggest the variety of perspectives among the business thinkers. Of course, it remains for each reader to select those entries that are of greatest relevance to her or his own needs and interests.

Credit Joan V. Gallos for making excellent selections and then for organizing the material so well. To repeat, the scope and depth of coverage of an especially important business subject in this volume are unsurpassed by any other single source of which I am familiar. Bravo!
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