Customer Review

4 of 4 people found the following review helpful
4.0 out of 5 stars Never missed a beat, and top quality coffee, 17 Aug 2010
Perhaps I'm lucky but my machine is a year old now and has never blinked. It continues to produce exceptional coffee with great ease. It runs self-cleaning routines fairly often, and I've kept up with those as needed but it has had heavy use with no glitches. I've had reliablity problems before with a Gaggia (unrepearable after 2 years) and a Francis Francis that lasted a week.

As for the machine it is hard not to appreciate the simplicity and elegance of the device. I suspect careful use of a really good traditional style machine and a seperate grinder could better the coffee but the quality is still very, very good. It is up and running within a minute or so of starting up and then keeps delivering consistently. The bypass for a ground coffee dose (such as a quick decaff) is useful and the controls are generally simple to use. It is nice to be able to dial up different strengths and volumes so easily but also to set a personal 'default'. The milk frother is fast and easy to use, not quite the perfect cream of a true barrista but very close. If I had a minor criticism it would be the size of the water tank-but then the machine is designed to be compact. A scaIe on the side of the machine to see the water level might be useful as you cannot see the tank when it is tucked against the wall.
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