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Customer Review

13 of 13 people found the following review helpful
3.0 out of 5 stars Great product with a minor and major flaw, 3 Dec. 2009
Verified Purchase(What is this?)
This review is from: Rapport W254 Optima F3 Caron Fibre Quad Watch Winder (Watch)
First of all it's a quality winder at a very good price.

The winder can be used with battery's but would recommend you always use the supplied power adaptor as the battery's only lasted about 6 day's.

Also due to the shallow angle of the winder one of my watches (Iwc Big Pilot) doesn't wind unless you prop the winder box up so that the watch is held at 90 deg's.There may be other watches out there that have this problem but i would think 99% of watches should be fine.

Update: It would seem with a bit of research that rapport winder motors dont seem to be very reliable , after 1 year 3 of the motors in mine stopped working then 6 months after that the 4th one stopped.

Rapport did handle it very quickly by sending me the motors with instructions on how to swop them out with only one e-mail which would make you think it is a regular occurance.With this new problem i have dropped it down to 3 stars.

Another Update: one of the replacement motors have now failed after only 6 months of use.It would seem there is a problem with the motors as i have e-mailed rapport and they now have a new brushless motor that they are fitting to the winders.Converting to this new type of motor requires it to be sent back to rapport , mine will be going next week for the upgrade.
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Showing 1-4 of 4 posts in this discussion
Initial post: 4 May 2011 20:17:21 BDT
Matt K says:
Thanks for the warning on the shallow angle :)

In reply to an earlier post on 31 May 2011 07:10:32 BDT
Mark Edwards says:
Keep an eye out for the winders going slow matt , the first sign to look for is they dont always stop were they started from.Another sign of them not always spinning correctly was some watches would stop after a few weeks on the winder.

May just be bad luck but rapport said they were concerned at the high motor failure and were looking into it.

Posted on 21 Jul 2011 21:54:10 BDT
I cannot believe anyone charges 1700 quid for a watch winder! And if they did I should expect it to be so well made it would last hundreds of years, not 6 months! lol.
My watch winder cost £17 and has kept my Zenith Defy going for 2.5 years no problem. If had 1700 quid to spare it would be spent on a watch, not a winder.

In reply to an earlier post on 24 Jul 2011 11:49:39 BDT
Mark Edwards says:
Hey davecoft

You live and learn i guess , i payed £432 for it 18 months ago so thought that was a reasonable price for it then.

Anyway it turns out on sending it down to have the motor upgrade royal mail decided it must be a football inside the box and it arrived with the casing all cracked up , now i have a long battle with royal mail to pay the compensation.
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Location: Ayrshire

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