33 of 33 people found the following review helpful
Useful and pracical,
This review is from: Fierce Conversations: Achieving success in work and in life, one conversation at a time (Paperback)
Fierce Conversations is a guidebook on how to make relationships meaningful and successful. It's simplicity of focusing on "one conversation at a time" avoids the pitfall of a relationship deteriorating in Scott's words "slowly then suddenly". The idea that our lives (and work) succeed or fail one conversation at a time, including those conversations we don't have is compelling.
The case studies from her consulting practice are reasonably instructive. Some of the models such as Mineral Rights and the Decision Tree are practical and useful to managers and coaches. This is both a "think about this" and a "here's how to use it" book that can give people the courage and tools to tell others what they are seeing and believing.
We can all think of relationships that will benefit from applying some of these ideas and organisations that need to adopt them. Just think what could have happened at Enron, etc. if people had been willing to talk to each other about what was really going on? However one of the best concepts in the book is the notion of having "Fierce Conversations" with yourslef before having them with others.
The ideas are simple yet powerful and can change the way we talk both to ourselves and to others. The examples are rather better applied to business than to personal situations and the chapter on “ let silence do the heavy lifting” covers some important ideas but seems a little muddled. Apart from that the book is an easy read. Well worth having as part of the "tool kit"