Customer Review

46 of 49 people found the following review helpful
3.0 out of 5 stars Possibly the best WIn 7 tab out today, 11 Jun 2011
This review is from: Acer Aspire ICONIA TAB W500 10.1 inch LED Tablet (AMD-C50 Dual Core, 2GB RAM, 32GB HDD, Wireless, Bluetooth, Win 7 Home Premium 32-bit) + Keyboard (Personal Computers)
Hello,

I've owned the W500 for a month now and I can state that it's quite a funky little device. It plays 1080p youtube video with ease (make sure you change the ATI GPU settings to performance!) and after a quick tweak, manages to boot into windows in 32 seconds while out of the box, I'm afraid, it manages the same at just over 1 minute. Sure, we shouldn't have to clean install or remove bloatware, but that's part of the course with oems such as Acer/Dell etc.

Tweaks by me:
[...]

Although I would normally rate this machine 4 out of 5 I've reduced the score to 3 due to a fault that's appearing on a few machines out there, sadly, which has happened to mine; currently been sent off for a fix?

Issue:
[...]

With no reason, when using the machine, the 'touch' indicator hits the 'show desktop' button to the far right of the screen which minimises (in a way) the entire screen. Over and over again. Frustrating? Yes. A clean install did not fix the issue and I know of five other people that have experienced the same issue. Quite sad really as this is a very, very nice device. The top device is the Asus EP121 but if you want something in the middle, the W500 will fit that bill. For general internet use the Touch features work very well and the on-screen keyboard is also very easy to use. Windows 7 usually gets a bad reputation due to 'other' operating systems supposedly being fully touch enabled but here you have the best of both worlds: Full OS, Touch features, the works.

All in all if you manage NOT to get a defective unit, which is possible, enjoy. I will return here after I find out more from the returned unit.

P.s. Don't let my issues spoil your choice as this 'IS' a very nice machine.
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Comments

Tracked by 2 customers

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Showing 1-6 of 6 posts in this discussion
Initial post: 19 Jun 2011 02:58:03 BDT
Jeremy says:
If you have an Iconia W500 and have problems with the touch screen hitting the show desktop icon like crazy here's the link to what we all hope is a fix.

http://acer.custhelp.com/app/answers/detail/a_id/9780/kw/W500/session/L3NpZC90Zml5Uk13aw%3D%3D

If it does that's great. Personally I never got much joy with Acer's support system (they never bothered to reply).

In reply to an earlier post on 20 Jun 2011 10:39:13 BDT
Thanks for that. I was on my way here to actually post the exact same thing :) My W500 is still with Acer with no word of when it'll return.

Posted on 28 Jun 2011 22:10:55 BDT
Update: The screen firmware update DID NOT fix the issue for a few owners out there and that update has now been removed from the acer web page (Apparently). My machine? I do still have the odd phantom screen press but I can live with it. Bottom line: If they do eventually release a solid fix I'll come back and increase my rating but until then, look for another device as this one might cause you problems. Shame

In reply to an earlier post on 11 Jul 2011 14:28:54 BDT
Update: To stop the flashing, simply cup the left lower side near the show desktop icon. Apparently it's something to do with static/magnetism and although mine does flash on occasion, the above stops it straight away. Odd.

Posted on 5 Dec 2011 17:47:37 GMT
[Deleted by the author on 5 Dec 2011 17:48:06 GMT]

In reply to an earlier post on 16 Apr 2012 16:58:23 BDT
JB.Fan says:
I'm interested to hear if you did get it fixed and how do you find the tablet almost a year later?
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Location: St.Asaph, Denibighshire United Kingdom

Top Reviewer Ranking: 120,211