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Customer Review

770 of 787 people found the following review helpful
5.0 out of 5 stars Perfect - Only slight quibble is pouring hole could be larger., 8 Sept. 2013
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This review is from: Andrew James Ice Cream Maker - Voted "Best Buy" By Which? Magazine. 1.5 Litre - White
My ice-cream maker arrived last week, so I've only had time to make two recipes (Dark chocolate sorbet and Salted caramel ice cream), but both have been absolutely outstanding! Smooth, creamy, and a fraction of the price of buying shop-bought equivalents despite being far superior.

Having read some of the single star reviews on here, I suspect it's probably worth adding a couple of points so that people understand what they're actually buying though...

Firstly, I suspect that the people claiming that the bowl doesn't fit in a "normal" freezer actually have a freezer compartment in a fridge - an icebox, as they are sometimes referred to. It certainly fits fine in the freezer part of our fridge/freezer. The instructions do clearly say you need to chill the bowl to at least -18 degrees C. This does mean a "proper" freezer, so I doubt an icebox would work even if it could take it. The bowl dimensions are included in the description, so not difficult to check.

Secondly, don't expect this to give you fully frozen ice cream straight out of the mixer. That's simply not going to happen without a built in freezer element. What you will get is a very think, very cold mixture similar to ice cream which has started to melt, and which will then solidify (and indeed go rock solid) when you put it in the freezer.

So, at this point, you might be wondering what the point is, when you could just put the mixture in the freezer to start with? The point is that the machine ensures it is close enough to frozen that the freezer can take it the rest of the way to frozen without forming ice crystals in the mixture. That's effectively what you're buying here. The ability to make perfect ice cream without ice crystals. Just view that hour or so in the freezer as the final stage of the process (rather than the point where it comes out of the machine), and you'll be delighted.

Finally, for the people complaining that the ice cream goes rock solid in the freezer, I'm sure there's an ingredient in commercially made ice cream to help minimize this, should you wish to add some - although even then, a freezer will turn commercially made ice cream rock solid too - but to let them into a secret, it doesn't turn it solid permanently! All you need to do is take the ice cream out of the fridge 10 minutes before you want to scoop it out and it's the ideal consistency.

As a last little tip, if you put your bowl into the freezer when you take the ice cream out, that'll keep it from melting the ice cream too quickly when you serve it.
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Showing 1-10 of 24 posts in this discussion
Initial post: 2 Oct 2013 12:11:30 BDT
P. O'Rourke says:
Having just gone through all the reviews here and almost bust a gut laughing, I commend you for an unusually sensible one.

In reply to an earlier post on 2 Oct 2013 12:13:05 BDT
Chris Walker says:
Thanks! Nice to know it's useful... :)

Posted on 3 Oct 2013 15:48:20 BDT
I think the ingredient you can buy to stop ice cream going rock solid in the freezer is glucose syrup. Apparently restaurants use this for convenience of serving (see Annette Yates' 'Ice Cream Made Easy' pages 17 and 37). Does anyone know if you can get this at your average supermarket?

In reply to an earlier post on 18 Oct 2013 11:41:07 BDT
you can get glucose syrup in major supermarkets now

In reply to an earlier post on 18 Oct 2013 11:49:54 BDT
Thanks, Craig!

Posted on 14 Dec 2013 23:06:25 GMT
Kay London says:
I would greatly appreciate if someone could please tell me how to remove the spindle from this machine. I have spent hours trying to find a solution yet no luck. I've yet to use the machine.

In reply to an earlier post on 17 Dec 2013 10:46:49 GMT
Chris Walker says:
What do you mean by "remove the spindle"? I've never had reason to try and remove mine! As far as I know, you'd need to take the motor unit apart to do so.

The motor unit itself can be easily removed from the lid for cleaning by pressing in the clips on the side, and the paddle just pulls off the spindle with very little force needed. Beyond this, I can't see why you'd need to dismantle it further?

In reply to an earlier post on 17 Dec 2013 23:16:22 GMT
Kay London says:
Thank you very much Chris, you have just answered my question.
The spindle gets pulled out as you pull the motor off the lid. I was trying to pull the spindle out first then remove the motor from the lid. Clearly there is a sequence that needs to be followed.

Posted on 19 Feb 2014 08:48:30 GMT
DLEE says:
If you use an ice cream recipe with beaten egg whites or what is called and Italian meringue, that is hot sugar syrup poured over beaten egg white the finished product has a softer consistency when frozen.

Posted on 4 Apr 2014 20:12:28 BDT
jostu says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]
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