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Customer Review

9 of 12 people found the following review helpful
3.0 out of 5 stars Good value but..., 26 July 2012
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This review is from: Samsung B3210 GENIO Qwerty Black/White Sim Free Unlocked Smartphone (Wireless Phone Accessory)
Ordered thi phone for my 11 year old son. It's great value and exactly the sort of thing he asked for. The phone arrived very quick but I was very disappointed not to recieve it in its original package. The plain box it arrived in did not feel substantial enough to take the knocks and bumps of the trip and the phone was not securely wrapped inside the box. I am not sure what is missing from the pcka either. Ther is no manufacturer warranty form - only user manual. The phone does not look used but I am not sure whether it is reconditioned or a previously returned item. Another reviewer mentioned that it comes with 2 additional battery covers but they were missing from the box. It would be good to know all this when I was ordering. I am still charging it and havn't used it yet to report on the condition of the phone. But amd generally unhappy about not to feel confident about the state of the product and not having had the exect details when ordering. Hope I won't have to return it and the seller will get back to me to explain a few things!!
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