This review is from: NEW!! Genie Backup Pro V9 Software for Windows XP, Vista and Windows 7 - 32 bit AND 64 bit OS (CD-ROM)
I bought this software and had difficulty installing it. I also bought the support package in case of any difficulties so thought I was safe. I attempted to contact support and other parts of the company for assitance but failed repeatedly. It is though they are only interested in selling software but not in the slightest interested in helping you with a problem. Two months have now elapsed and they just haven't bothered. If I could have given no stars I would have done.
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Initial post: 4 Jul 2013 20:49:59 BDT
Actually you have never contacted us OR purchased a support package - for the simple reason that we do not offer one!! ALL support is freeley offered, there is no charge at all. Why are you saying this to the public??
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