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Customer Review

3.0 out of 5 stars OK, but needs rebooting periodically., 21 July 2014
Verified Purchase(What is this?)
This review is from: NETGEAR WNDR4500-200EUS N900 Wireless Dual Band Gigabit Router (Accessory)
When it works it is fine - the signal penetrates into the furthest corners of the house. BUT the wi-fi signal disappears occasionally and it needs rebooting, about once a month or so. A bit of a nuisance, but not so much that I can be bothered to return it.
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Showing 1-2 of 2 posts in this discussion
Initial post: 22 Jul 2014 17:37:03 BDT
NETGEAR Team says:
Hi Viscount,

Thanks for your kind words -- we're glad you're seeing great signal from the N900. We're concerned, though, about the disconnects you are having. Can you tell us what firmware version is running on the router? We'd like to look into this and get you a warranty replacement in the rare case that something is happening with the hardware that is causing the disconnects.

You can reach us at amazonuk@netgear.com. We look forward to helping out!

Regards,

NETGEAR Team

In reply to an earlier post on 26 Aug 2014 18:37:29 BDT
The Viscount says:
Hi,
Your technical people kindly contacted me and advised changing the channel setting from Auto to 11. However, the problem has just recurred - complete inability to connect either wireless channel yesterday evening. The device needed restarting 3 times before I could connect to it again. The wired connections continued to work fine. Please could you reopen this ticket and advise how to proceed? Many thanks! Roland Bogush
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