Dear Valued Customer,
Thank you for your recent purchase and taking the time to share your experience with us.
We are sorry to hear that this product did not meet your expectation, we will gladly assist you in finding a solution, make a replacement or a return for refund(within 30 day of purchase).
Please contact our seller support team directly at your earliest convenience for further assistance. Simply visit this product's main listing page, click on sold by Naphos, under further information, contact the seller.
Thank you for your time and consideration, we look forward to hearing from you soon.
Naphos Customer Support