1 of 1 people found the following review helpful
Great hands-on toolkit for business professionals,
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This review is from: This is Service Design Thinking.: Basics - Tools - Cases (Hardcover)
After Business Model Generation I struggled to find another good boo but then I came across "this is Service Design Thinking".
It is practical, hands-on and keep getting back to find new ideas and inspiration.
I highly recommend it to everyone.