Customer Review

4 of 4 people found the following review helpful
5.0 out of 5 stars Excellent Read Into Assertiveness, 28 May 2013
This review is from: Assertiveness: How to be Strong in Every Situation (Paperback)
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It can be difficult to know when you're being assertive or not can't it? I know this myself, and that is why I chose to read this book: so I know what I am doing the next time I need to negotiate, or make my point heard.

At times I was slightly getting annoyed when I was losing arguments with people, and this was in itself annoying; but after reading Conrad and Suzanne's book, things were clearer. There are exercises where you test out what you've saturated from the book, and see how you get on. You can even keep a log of what you've done.

Some of the sections in here are invaluable; like the win-win scenario. This is where both parties don't feel like they're losing out. There is also a great part on communicating assertively, so you can make your point heard rather than looking like a mad man or woman. There are also sections on how to gain respect at work, from others and get the best out of others. This is going to be invaluable if I ever make management material.

I think the key to this book getting five stars for me is the sections on family, friends and neighbours. At times I have had trouble with all these categories for one reason or another, so it is nice to find a decent write up on what you can do to make both parties win, or just feel not too bad for losing. There's also a lot on dealing with conflict, which surprisingly a lot of people cannot do, or simply avoid. This might be due to issues in the past where they've been enthralled by conflict.

This book is good, it's not claiming to be an ultimate book of assertiveness and speaks to you in a very professional tone. The text is not too challenging either, so it is easy to understand. The examples are quite realistic and helpful, keeping it basic so you can follow the issues raised. There are no confusing diagrams and the exercises are not too hard to follow. Finally, a book that can really be easily followed and not drawn down with jargon and psycho bable, this can be read by anyone from all walks of life.

Well recommended - a good read for anyone.
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