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Customer Review

17 of 17 people found the following review helpful
4.0 out of 5 stars Great machine with some minor flaws, 6 Mar. 2008
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This review is from: Krups Nescafé Dolce Gusto KP200040 Coffee Machine, Makes 7 Drinks, Black (Kitchen & Home)
I'd been agonising over whether or not I could justify spending a good amount on a coffee machine for quite some time before I eventually bought this. The price was what sealed the deal (about 60 - I have no idea why it's suddenly leapt up in price again).

I haven't regretted it.

It's easy to set up. You wash a couple of parts (the included cups and the pod-holder etc.). The machine "warms up" in about 30 seconds and it's ready to instantly boil the water (and it does it well). In fact it's delightful that when I don't want coffee I can instantly get boiled water for my tea.

The pods are easy to use and come in surprisingly few flavours (which is a shame). My favourite so far is the Cafe Lungo (which reminds me of Arabic/Turkish coffee). One of the previous reviews had it spot on when the author commented that the milk pods are too sweet. I'm perfectly capable of adding sugar (or in my case sweetener) to taste thank you Krups/Nes Cafe.

The pods are also surprisingly difficult to get. My local Sainsbury's only stocks one flavour (Cappacino) and many of the machine's stockists (eg Argos) only sell the machines. I imagine there's probably a good licensing reason for this (ie not licensed to sell coffee/consumables), but it is annoying none-the-less.

Luckily the Dolce Gusto website is easy to use and you can order your coffee from there. At 3 for 16 pods (which is effectively eight cups if you're going for any of the flavours with milk) it's still a little pricey compared to the regular kettle, milk and instant/ground beans. And the reward scheme is a little thin. 300 points is enough to get you one box of pods but you'll have to buy 15 boxes of pods (45) to achieve that sum.

Another little niggle is the staggering number of pods you'll eventually go through and its impact on the environment (all the pods are plastic). It does make me feel a little guilty when discarding the pods.

Overall the combination of price, great-tasting coffee and the fact that it seems to be one of the better entry-level machines on the market (my sister has owned more than one and she seems to favour this one), means that this is a great buy and a good addition to any kitchen/office.
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